Bill Adams

Education
  • Navy Nuclear Power School
  • BS, MIS – Strayer University (4.0 GPA)
  • MBA – Virginia Commonwealth University
Functional Expertise
  • Business Transformation
  • Post-Acquisition Integration
  • Strategic Sourcing
  • Complex Program Delivery
  • Governance, Planning and Assurance
  • Program Capability Development
  • PMO Design and Mobilization
  • Online (cloud) Program Controls
Industry Experience
  • Banking & Financial Services
  • Retail
  • Insurance
  • Travel & Hospitality
  • Technology
  • Energy & Utilities
  • Communications

Representative Experience

  • Fortune 500 Consulting Company – Rescued resource management and cost management operations for the PMO of a $150 million program to implement and integrate Salesforce.
  • Medicaid Agency – Led multiple governance and collaboration activities for a 3-year, $200 million transformation program to replace a Medicaid mainframe with a multi-module, multi-vendor architecture called MES (Medicaid Enterprise System).
  • Regional Utility – Improved governance and processes for the EPMO, including a Microsoft Project effectiveness assessment. Trained staff on Microsoft Project best practices.
  • Fortune 500 Financial Institution – Managed an $85M set of multi-year programs to upgrade and simplify financial functions. These included the way clients and Financial Advisors manage wealth as well as trade execution.
  • Fortune 500 Business Services Provider - Designed and mobilized a PMO for a 3-year business transformation that included innovations in transparency and reporting.
  • Fortune 50 Retailer – Accelerated PMO definition and mobilization, introducing performance enhancing processes and tools.
  • Regional Retailer – Transformed portfolio management processes and tools to include intake, selection, and prioritization that made investment decisions more objective than subjective and brought cohesion to the management team.
  • Major Airline – Led PMO for a BI (Business Intelligence) transformation program that provided client with many operational and competitive insights.
  • Fortune 50 Insurer – Designed a global dependency management capability for the client who wanted to expand globally through acquisition.
  • Fortune 50 Insurer – Organized a two-day post-acquisition planning workshop that included C-level executives and their staff from Europe and the US.
  • Fortune 100 Healthcare Provider - Designed and built a shared services model that centralized administration, support and management of all SFDC (Salesforce) activity across 24 businesses.
  • Fortune 500 Business Services Provider - Designed a program controls framework for a 5-year business transformation program that would support 8 initiatives, managed by 8 initiative teams, executed by 24 business units, from worldwide locations, utilizing an estimated 800 projects.
  • Fortune 200 Financial Institution - Conducted PMO operations for a $70 million program to consolidate and integrate processes and systems across three acquired banks, including CRM, risk management, underwriting, and loan accounting.
  • Fortune 200 Financial Institution – Led initiative to replace the Travel Services provider of the loyalty program. This impacted client facing websites, phone voice response units, customer service reps, and electronic funds transfers.
  • Fortune 200 Financial Institution - Member of the Enterprise PMO team for a $500M program to replace core systems and infrastructure. This replacement impacted almost all systems throughout the enterprise.
  • Fortune 200 Financial Institution - Established and ran a global sourcing office for one of five business units. My business unit (Securities) achieved a faster rate of growth in both headcount and savings per person than all others and accomplished this without layoffs or early contract termination.
  • Global Options Trading – managed the creation and introduction of a new options trading system with many innovative features. This system tripled client accounts and revenue in the first two months of operation.